Ask away.

Let's Book is booking software for businesses with boats: rentals, tours, charters and boat clubs. Customers book and pay on your own website, straight into your own account. So you wake up to new bookings without picking up the phone once. Confirmations go out on their own, and you decide which reminders go too. Every booking lands on one planning, and your team opens it in a browser at the dock.

Let's Book is for anyone who sells time on boats: self-drive rental, tours with fixed departures, private charters with or without a skipper, and boat clubs, from a single boat to several docks in different countries. Run one of those or all of them on the same boats, and add another later without switching software. Because it's built for boats, docks, deposits, waivers and buffer time are already in it. Kayaks and SUPs come along as add-ons, not as the main business.

General booking software plans per tour or time slot; Let's Book plans per boat. So the same boat goes out by the hour in the morning, as a tour in the afternoon and as a charter in the evening, and nobody books it twice. A customer books a boat model, and you pick the actual boat at handout, shortly before departure; if a boat is in for repair, you still keep the booking. On self-drive rentals, customers start and stop their trip by phone, with a hardware module in the boat that you arrange with the hardware partner.

No, Let's Book is for boats only, on purpose: rental, tours, charters and boat clubs. Everything in it, from the boat model and buffer time to the deposit, a late return and maintenance per boat, is built for a dock, and everything we add stays about the boat. Kayaks and SUPs go along with a booking as add-ons.

Yes, you run several docks from one Let's Book account. Each dock gets its own address, which sets the local time, and sells its own rentals and trips, with their own hours, prices and payment rules. Per dock, you also set how many boats leave at once. You see every dock on one planning and filter it to the dock you're standing at.

No, Let's Book has no limit on staff accounts and no charge per user. Four roles come with the account, and you can build your own from single permissions. So a dock host can see the day without seeing the revenue.

Yes, Let's Book gives each partner their own link to your booking form. Their bookings arrive tagged, so you see the numbers per partner and pay their commission yourself. A partner rate can include that commission, so you still get your normal price. A connection to GetYourGuide and Viator is coming soon: we're building a channel manager.

Your Let's Book data is kept in a European data center. Everything travels over an encrypted connection. Roles decide who sees what. Every change to a booking shows who made it and when.

Stripe and Mollie are payment providers. They take the payments on your booking form for you, by card, Apple Pay or the other methods you switch on, and pay the money out to your bank. You open an account with one of them in your company's name and connect it to Let's Book. They charge a fee per payment.

You do, because customers pay straight into your own Stripe or Mollie account. That account pays out to your bank on its own schedule. Let's Book takes its booking fee at the payment, and none of the processing fee. We never hold your money.

Customers can use the payment methods you switch on in your Stripe or Mollie account. Which ones they see depends on their country, currency and device. A Dutch customer paying in euros can expect iDEAL | Wero and cards. A US customer paying in dollars gets cards and a wallet such as Apple Pay.

Stripe and Mollie charge their own published rates, which vary by payment method. They take their fee from the payment before it pays out to you, and none of it comes to us. Their own pricing pages list those rates.

Yes, a down payment confirms the booking. You set it as a percentage or a fixed amount. So your customer can book a week on a boat at eleven at night without paying it all at once. For the rest, you send a payment link from the booking before the trip.

If you take a security deposit, your customer pays it with the booking, and you return it from that same booking after the trip. You set it per boat and per group size. With a down payment, you choose whether the deposit comes with the first part or the rest. An add-on can bring a deposit of its own. Members can skip the deposit. You return the deposits of several bookings in one go.

Yes, you can keep part of a deposit. Each amount you keep gets its own line on the booking, with a description. An amount still owed comes out of the deposit before the rest goes back. The booking shows the state of the refund until the money is with the customer.

Yes, you charge for a late return yourself. Let's Book doesn't do it automatically, on purpose. Late boats are flagged on the planning with the minutes they're over. You decide what to charge. If you hold a deposit, you can take it from that. If not, you send a payment link.

A customer at the dock can pay right there. Charge the card already on the booking, or send a payment link. They can also tap their card on a Mollie or Stripe card reader at that dock. With Mollie, Tap to Pay turns your own phone into the reader. Cash and bank transfers are recorded on the booking.

Let's Book shows your revenue over time and next to last year, and which days and months carry your season. You see how many trips went out and how long they lasted on average, per dock and per period. Your best day, month and year are listed too.

Yes, the bookings export gives the money its own columns. There's one each for price, add-ons, costs, booking fee, paid, cash, balance, deposit and deposit returned. Add-on orders and discount code usage export the same way.

Yes, the planning shows a day, a week, a month or thirty days. You filter it by dock and by boat model. The bookings list filters by status and payment too. Each view has its own link, so a colleague opens exactly what you're looking at.

Yes, a Let's Book discount code takes free hours, a percentage or a fixed amount off. Conditions can limit it to certain boats, docks, hours of the day and days of the week. You can also set exception dates and a minimum or maximum trip length. So a code fills a quiet Tuesday without touching your Saturday.

Yes, you create discount codes in bulk, or import codes you already made in a spreadsheet. That helps when a hotel or a partner hands each guest their own code. Let's Book tracks the usage per code, and you export it to a spreadsheet.

Yes, Let's Book prices move by themselves within rules you set. Think early bird, last minute, a higher weekend rate, or a price of its own per period. Let's Book doesn't guess at demand, so every price is one you chose.

Yes, Let's Book has memberships built in. Member types get their own rates and booking rules. A tier sets how far ahead a member can book and how long they can keep a boat. A rule sets how many Saturdays a member may have booked at once. Members can skip the deposit. Dues go through your own bank or subscription service.