Every Let's Book feature, on one page.

The form your customers book in, on your own site, in your words.

Booking form on your own site

The booking form runs on your own website, so customers book without leaving your pages. Adding the booking form to your website, Booking form on your own site in the manual

WordPress plugin, Wix and Squarespace

A WordPress plugin, or a piece of code for Wix and Squarespace, puts the booking form on your site. Adding the booking form to your website, WordPress plugin, Wix and Squarespace in the manual

Prefilled booking links

A prefilled booking link opens the booking form with the dock, boat or date already chosen. Adding the booking form to your website, Prefilled booking links in the manual

Discount code field

Customers type a discount code into the booking form before they pay. Adding the booking form to your website, Discount code field in the manual

Hide the language switcher

The language switcher can be left out when your own site already sets the language. Adding the booking form to your website, Hide the language switcher in the manual

Availability grayed out before the click

Dates, docks, boat models and group sizes with no room left are grayed out before the customer clicks. Booking form tweaks, Availability grayed out before the click in the manual

Single-day and multi-day date picker

The date picker takes one day or a range of days, depending on what you rent out. Booking form tweaks, Single-day and multi-day date picker in the manual

Phone number required, optional or hidden

The phone number field is required, optional or left out of the booking form. Booking form tweaks, Phone number required, optional or hidden in the manual

Alternative times and dates

When a time is full, the booking form offers other times and dates for the same boat. Alternatives in the booking form, Alternative times and dates in the manual

Another boat from the same category

The booking form offers another boat from the same category when the one the customer picked is taken. Alternatives in the booking form, Another boat from the same category in the manual

Your logo, fonts, color and corners

The booking form takes your logo, fonts, colors and corner radius, so it looks like the rest of your site. Match your branding, Your logo, fonts, color and corners in the manual

Readable contrast picked for you

Text colors are picked to stay readable against the background color you choose. Match your branding, Readable contrast picked for you in the manual

Live preview

A live preview shows the booking form with your settings while you change them. Match your branding, Live preview in the manual

Five reviewed languages and five machine-translated

The booking form comes in English, Dutch, German, French and Spanish, all reviewed. Danish, Greek, Italian, Portuguese and Swedish are machine-translated. Booking form languages, Five reviewed languages and five machine-translated in the manual

Translate a language yourself

You can write your own translation for a language instead of using the one that comes with the booking form. Booking form languages, Translate a language yourself in the manual

Terms and conditions per language

Terms and conditions are kept per language, so every customer reads them in their own. Booking form languages, Terms and conditions per language in the manual

Rewrite every word a customer reads

Every word a customer reads in the booking form can be replaced with your own wording. Texts and translations, Rewrite every word a customer reads in the manual

Translate your docks, boats and add-ons

Dock names, boat names and add-on names get their own translation per language. Texts and translations, Translate your docks, boats and add-ons in the manual

Your own questions at checkout

You add your own questions to the checkout and the answers stay with the booking. Questions in the booking form, Your own questions at checkout in the manual

Questions that appear only when relevant

A question appears only when the booking matches the rule you set for it. Questions in the booking form, Questions that appear only when relevant in the manual

Sensitive answers kept out of the email

An answer you mark as sensitive stays in the dashboard and is left out of the confirmation email. Questions in the booking form, Sensitive answers kept out of the email in the manual

Reorder the questions

Questions are dragged into the order you want customers to answer them. Questions in the booking form, Reorder the questions in the manual

Your own thank-you page

After payment the customer is sent to a thank-you page on your own website. Custom return URL, Your own thank-you page in the manual

Deep links that prefill and filter

A deep link prefills the booking form and can limit it to the docks or boat models you pick. Advanced integration, Deep links that prefill and filter in the manual

JavaScript API for the booking form

A JavaScript API lets your website open and control the booking form from your own code. Advanced integration, JavaScript API for the booking form in the manual

Checkbox, radio and dropdown questions

A checkout question is asked as a checkbox, a radio button or a dropdown. Release notes, Checkbox, radio and dropdown questions in the manual

Boat types a customer may not book stay hidden

A boat type the customer is not allowed to book is not shown in the booking form. Release notes, Boat types a customer may not book stay hidden in the manual

Several boats in one booking

A group books several boats of the same model in one booking. Slot pricing, Several boats in one booking in the manual

A booking page for your customer

After paying, your customer lands on a page with the booking, where the documents to sign are waiting too. Work with waivers and contracts, A booking page for your customer in the manual

When boats can go out, what they cost, every rule that moves the price.

Hourly and daily rate cards

A rate card sets what a boat costs per hour and per day. Simple pricing, Hourly and daily rate cards in the manual

Prices that change with group size

A price changes with the number of people in the booking. Simple pricing, Prices that change with group size in the manual

Extra charges on top of the rate

An extra charge is added on top of the rate of the booking. Simple pricing, Extra charges on top of the rate in the manual

Charges that only show at the payment step

A charge can be set to appear at the payment step and not in the price list before it. Simple pricing, Charges that only show at the payment step in the manual

Tax handled per price line

The rental price, the extra costs and the deposit each get their own tax rate. Simple pricing, Tax handled per price line in the manual

Prices shown with or without tax

The booking form shows prices with tax, or without tax until the total on the last step. Booking form tweaks, Prices shown with or without tax in the manual

Your own wording next to the price

You write your own wording next to a price, so the customer reads what it covers. Simple pricing, Your own wording next to the price in the manual

Package prices per departure slot

A departure slot carries its own package price instead of an hourly rate. Slot pricing, Package prices per departure slot in the manual

Rule-based dynamic pricing

Prices follow rules you set, so the rate moves with the day of the week or how far ahead someone books. Flexible pricing, Rule-based dynamic pricing in the manual

Price conditions that count boats

A price condition counts the boats in one booking, so every third boat in a group can be cheaper or free. Flexible pricing, Price conditions that count boats in the manual

Early bird and last minute pricing

The price moves with how far ahead of the trip the customer books. Early bird and last minute pricing, Early bird and last minute pricing in the manual

Additional charges with conditions

An additional charge applies only when the booking meets the conditions you set. Early bird and last minute pricing, Additional charges with conditions in the manual

Internal name and customer-facing line

A price rule carries an internal name for your team and a separate line the customer reads. Early bird and last minute pricing, Internal name and customer-facing line in the manual

Minimum notice for online bookings

A minimum notice sets how long before departure a customer can still book online. Early bird and last minute pricing, Minimum notice for online bookings in the manual

Spreadsheet-style formulas, with caps

A price is written as a spreadsheet-style formula, with a lowest and a highest amount. Pricing formulas, Spreadsheet-style formulas, with caps in the manual

Rates and rules per rental or trip

Each rental or trip you sell has its own rates and rules, in periods that each start on a date you set. Rental setups, Rates and rules per rental or trip in the manual

Seasons that start on a date

A season starts on the date you set and holds its prices until the next season starts. Rental setups, Seasons that start on a date in the manual

Multi-day trips across a season change

A multi-day trip that starts in one season may run on into the next, and keeps the price of the season it starts in. Rental setups, Multi-day trips across a season change in the manual

Open hours with free start times

Open hours let a customer start at any time within the hours you keep. Weekly schedule, Open hours with free start times in the manual

Copy a day to other days

The hours and prices of one day of the week are copied to other days in one go. Weekly schedule, Copy a day to other days in the manual

A lunch break in the schedule

A break in the middle of the day closes the schedule between two blocks of open hours. Weekly schedule, A lunch break in the schedule in the manual

Highlighted trip lengths

You highlight the trip lengths you want customers to pick first. Weekly schedule, Highlighted trip lengths in the manual

Fixed departure times

Your boat leaves at the times you set, instead of whenever the guest picks. Slot schedule, Fixed departure times in the manual

Multi-day and overnight

A slot runs overnight and across several days. Slot schedule, Multi-day and overnight in the manual

Buffer time between rentals

You set buffer time before or after a trip. Nobody can book the boat during it, so you can get it ready. Slot schedule, Buffer time between rentals in the manual

Allow early pickup

A customer can be allowed to pick the boat up before the slot starts. Slot schedule, Allow early pickup in the manual

Schedule changes leave existing bookings alone

A change to the schedule counts for new bookings; the ones already made stay as they are. Change opening hours, Schedule changes leave existing bookings alone in the manual

Charges hidden when they come to zero

A charge that works out to zero can be left off the price the customer sees. Release notes, Charges hidden when they come to zero in the manual

Reorder additional charges

Additional charges are dragged into the order the customer reads them in. Release notes, Reorder additional charges in the manualNew in 1.24

What you sell next to the boat, and the discount codes you give your customers.

Add-ons and extras at checkout

Add-ons are offered at checkout, so a customer books extras together with the boat. Create add-ons, Add-ons and extras at checkout in the manual

Add-on pricing that scales with the booking

The price of an add-on scales with the length of the booking or the number of people. Create add-ons, Add-on pricing that scales with the booking in the manual

Quantity limits, per passenger per hour

An add-on is limited per booking, per boat, per passenger or per passenger per hour. Create add-ons, Quantity limits, per passenger per hour in the manual

Rules for when an add-on is offered

Rules decide which bookings an add-on is offered to. Create add-ons, Rules for when an add-on is offered in the manual

Categories, photos and three layouts

Add-ons sit in categories, carry a photo, and show in one of three layouts. Create add-ons, Categories, photos and three layouts in the manual

Out of stock without deleting

An add-on is set to out of stock, so it stops selling without being deleted. Create add-ons, Out of stock without deleting in the manual

Add-on order lists for staff

Staff get a list of the add-ons that were ordered, so the dock knows what to hand over. Sell add-ons and extras, Add-on order lists for staff in the manual

Discount codes

A discount code takes an amount or a percentage off the booking. Create discount codes, Discount codes in the manual

Free time as a discount type

A discount code gives free time instead of money off. Create discount codes, Free time as a discount type in the manual

Conditions on a code

A code works only for the dates, boats and bookings you set as its conditions. Create discount codes, Conditions on a code in the manual

Conditions by day, time and trip length

A code can be limited to certain weekdays, time ranges and trip lengths. Create discount codes, Conditions by day, time and trip length in the manual

Exception dates on a code

Single dates are excluded from a code that is otherwise valid. Create discount codes, Exception dates on a code in the manual

Code format and length

Generated codes follow the format and length you set. Create discount codes, Code format and length in the manual

Bulk generation of unique codes

A batch of unique codes is generated at once. Create discount codes, Bulk generation of unique codes in the manual

Usage limit per code

A code is limited to a number of uses. Create discount codes, Usage limit per code in the manual

Import codes from a spreadsheet

Codes made somewhere else are imported from a spreadsheet. Create discount codes, Import codes from a spreadsheet in the manual

Export codes to Excel

The list of codes is exported to Excel. Create discount codes, Export codes to Excel in the manual

Search and archive discount codes

You search discount codes by name and archive the ones you no longer use. Release notes, Search and archive discount codes in the manual

Your customer pays online through Stripe or Mollie, at the desk or with a payment link. The money goes into your own account.

Stripe

Stripe takes the online payments in the booking form. Stripe, Stripe in the manual

Local payment methods matched to the customer

With Stripe, the payment methods on offer match the country the customer pays from. Stripe, Local payment methods matched to the customer in the manual

Apple Pay and Google Pay

Customers pay with Apple Pay or Google Pay, next to cards and local methods like iDEAL. Stripe, Apple Pay and Google Pay in the manual

Mollie

Mollie takes the online payments in the booking form, in place of Stripe. Mollie, Mollie in the manual

Money paid out to your own account

The money is paid out to your own Stripe or Mollie account. Receive payments, Money paid out to your own account in the manual

Card readers at the counter

A card reader at the counter charges the booking that is open on screen. Payment terminals, Card readers at the counter in the manualNew in 1.24

Tap to Pay on your phone

With Mollie, Tap to Pay takes a card payment on your phone, without a separate reader. Payment terminals, Tap to Pay on your phone in the manualNew in 1.24

Card readers per location

Each card reader works at the docks you pick, or at all of them. Payment terminals, Card readers per location in the manualNew in 1.24

Pay in full to confirm

A booking is confirmed only once the customer has paid the full amount. Booking confirmation settings, Pay in full to confirm in the manual

Down payment up front, rest later

A booking takes part of the amount up front and the rest before the trip. Booking confirmation settings, Down payment up front, rest later in the manual

Different payment rules per boat and location

Payment rules are set per rental or trip. Booking confirmation settings, Different payment rules per boat and location in the manual

Boats held while the customer checks out

Let's Book holds the boat while the customer pays, so nobody else can book it. The customer gets fifteen minutes to pay by default, or the minutes, hours or days you set. Booking confirmation settings, Boats held while the customer checks out in the manual

Security deposits

With a down payment, you choose whether the security deposit is paid with it or with the balance. It goes back after the trip. Configure deposits, Security deposits in the manual

Security deposit triggered by an add-on

An add-on brings a security deposit with it. Configure deposits, Security deposit triggered by an add-on in the manual

Refunds from the booking

A deposit is refunded from the booking it belongs to. Configure deposits, Refunds from the booking in the manual

Pass the booking fee to the customer

The booking fee is added to the customer's total instead of coming out of yours. Pricing, Pass the booking fee to the customer in the manual

Your own formula for that fee

The booking fee you pass on is worked out with a formula of your own. Shift the booking fee, Your own formula for that fee in the manual

One button for every way to get paid

One button on the booking opens every way to collect what is still open. Manage booking finances, One button for every way to get paid in the manual

Charge the card on file

When the customer's card is on file, you charge it again from the booking. Manage booking finances, Charge the card on file in the manual

Payment links by email, text or copied link

A payment link goes out by email or text message, or you copy it and send it yourself. Manage booking finances, Payment links by email, text or copied link in the manual

Add a security deposit to a payment request

A payment request carries the security deposit along with the amount due. Manage booking finances, Add a security deposit to a payment request in the manual

Register cash and bank transfers

Cash and bank transfers are registered on the booking, so the balance stays right. Manage booking finances, Register cash and bank transfers in the manual

Payment deadline presets

A payment deadline is picked from a preset instead of typed. Release notes, Payment deadline presets in the manual

One timeline, with buffer time and late returns drawn on it.

The planning timeline

The planning shows every booking of the day on one timeline. Planning overview, The planning timeline in the manual

Day, week and month view

The planning shows a day, a week or a whole month. Release notes, Day, week and month view in the manual

Live availability bars per boat type

A bar per boat type shows what is still free at each moment of the day. Planning overview, Live availability bars per boat type in the manual

Capacity view per time slot

The capacity view shows how full each time slot is. Planning overview, Capacity view per time slot in the manual

Buffer time shown on the schedule

Buffer time is drawn on the timeline, so the gap between two rentals is visible. Planning overview, Buffer time shown on the schedule in the manual

Late return warnings

The planning warns when a boat is out longer than the booking allows. Planning overview, Late return warnings in the manual

Booking preview on hover

Holding the pointer over a booking shows its details without opening it. Planning overview, Booking preview on hover in the manual

Flagged bookings on the schedule

A booking that carries a flag is marked on the timeline. Planning overview, Flagged bookings on the schedule in the manual

Saved planning views

A planning view with its filters is saved and opened again later. Release notes, Saved planning views in the manual

Filter planning by dock and boat type

The planning narrows down to one dock or one boat type. Release notes, Filter planning by dock and boat type in the manual

Daily totals on the planning

The planning shows the totals for the day. Release notes, Daily totals on the planning in the manual

Buffer time per slot

Buffer time is set per slot instead of once for the whole schedule. Release notes, Buffer time per slot in the manualNew in 1.22

Override the buffer time on a single booking

The buffer time of one booking is changed without touching the schedule. Release notes, Override the buffer time on a single booking in the manualNew in 1.24

Blockout periods

A blockout period closes a stretch of time for bookings. Blockout periods, Blockout periods in the manual

Partial blocks per dock and boat model

A block covers one dock or one boat model instead of everything. Blockout periods, Partial blocks per dock and boat model in the manual

Limit simultaneous pickups and returns

You cap how many bookings or boats leave or come back at each departure time, so the dock stays workable. Simultaneous pickup and return, Limit simultaneous pickups and returns in the manual

Calendar feed to Google, Apple and Outlook

A calendar feed puts the bookings in Google Calendar, Apple Calendar or Outlook. Sync your personal calendar, Calendar feed to Google, Apple and Outlook in the manual

Add-on order list

The add-on order list shows what was ordered and for which booking. Add-on orders, Add-on order list in the manual

Filter add-on orders

Add-on orders are filtered down to the ones you are preparing. Add-on orders, Filter add-on orders in the manual

Printable picking list

The add-on orders print as a picking list for the dock. Add-on orders, Printable picking list in the manual

Excel export of add-on orders

The add-on orders are exported to Excel. Add-on orders, Excel export of add-on orders in the manual

Sales insights

Sales insights show what was sold over the period you pick. Sales insights, Sales insights in the manual

Year-over-year season comparison

This season is set next to the same period of last year. Sales insights, Year-over-year season comparison in the manual

Revenue net of tax and by pickup date

Revenue is shown without tax and counted on the pickup date. Sales insights, Revenue net of tax and by pickup date in the manual

Taking one, changing it, finding it back, and the record of who did what.

Manual booking entry

Staff enter a booking in the dashboard, for a customer on the phone or at the desk. Add a booking, Manual booking entry in the manual

Override mode for staff bookings

Override mode lets staff make a booking outside the rules that hold for customers. Add a booking, Override mode for staff bookings in the manual

Add a customer while booking

A new customer is made while the booking is being entered. Add a booking, Add a customer while booking in the manual

Assign a partner to a manual booking

A booking entered by staff is put on a partner's name. Add a booking, Assign a partner to a manual booking in the manual

Confirmation with payment link and due date

The confirmation of a booking you enter carries a payment link. The payment page shows the due date you pick. Add a booking, Confirmation with payment link and due date in the manual

Booking statuses

Every booking has a status that says where it stands. Booking statuses, Booking statuses in the manual

Edit a booking

You change the date, the time, the boat or the number of passengers after the booking is made. Edit or cancel a booking, Edit a booking in the manual

Cancel a booking with a reason

A cancellation is recorded with the reason for it. Edit or cancel a booking, Cancel a booking with a reason in the manual

Booking timeline (audit trail)

The booking timeline records every change and who made it. Edit or cancel a booking, Booking timeline (audit trail) in the manual

Add an add-on the customer could not book

Staff add an add-on to a booking that the customer could not order themselves. Edit or cancel a booking, Add an add-on the customer could not book in the manual

Flag a booking for follow-up

A flag marks a booking that still needs someone to look at it. Flag bookings, Flag a booking for follow-up in the manual

Flags visible everywhere

A flag shows on the booking wherever it appears. Flag bookings, Flags visible everywhere in the manual

Automatic flagging of cancellations and late returns

Cancellations and late returns are flagged without anyone doing it by hand. Booking wrap-up, Automatic flagging of cancellations and late returns in the manualNew in 1.25

Unpaid bookings expire automatically

A booking that stays unpaid expires on its own and frees the boat. Tracking changes, Unpaid bookings expire automatically in the manual

Expired bookings come back when the money arrives

An expired booking comes back when the payment arrives after all and the boat is still free. Tracking changes, Expired bookings come back when the money arrives in the manual

Rentals complete themselves

A rental is set to completed once the trip is over. Tracking changes, Rentals complete themselves in the manual

Internal notes on a booking

An internal note on a booking is for your team, not for the customer. Tracking changes, Internal notes on a booking in the manual

Bookings created from checkout, dashboard or API

A booking comes in from the booking form, from the dashboard or through the API, and the record says which. Tracking changes, Bookings created from checkout, dashboard or API in the manual

Bookings grouped by day

The booking list is grouped by day. Search and filter bookings, Bookings grouped by day in the manual

Search by name, email, phone or reference

A booking is found by customer name, email address, phone number or booking reference. Search and filter bookings, Search by name, email, phone or reference in the manual

Booking filters

Filters narrow the booking list down to what you are looking for. Search and filter bookings, Booking filters in the manual

Filter by waiver status

The booking list is filtered on whether the waiver has been signed. Search and filter bookings, Filter by waiver status in the manual

Custom booking labels

Labels of your own go on bookings and can be filtered on. Search and filter bookings, Custom booking labels in the manual

Shareable filtered views

A filtered list has its own link, so a colleague opens the same view. Search and filter bookings, Shareable filtered views in the manual

Export bookings to Excel

The bookings you have filtered are exported to Excel. Export bookings, Export bookings to Excel in the manual

Pinned confirmation bar

The confirmation bar stays in view while you work through a booking. Release notes, Pinned confirmation bar in the manual

Cancel a pending booking immediately

A booking that is still pending is canceled straight away. Release notes, Cancel a pending booking immediately in the manual

Search across all bookings

The search runs across all bookings, not only the ones in view. Release notes, Search across all bookings in the manualNew in 1.24

Canceled bookings keep their add-on orders

A booking that is canceled keeps its add-on orders on the record. Release notes, Canceled bookings keep their add-on orders in the manualNew in 1.24

What is still open on finished bookings, and one button each.

Next-step card on the booking

A card on the booking says what is still to be done with the money. Return deposits and refunds, Next-step card on the booking in the manualNew in 1.25

Return a security deposit from the booking

The security deposit is returned from the booking itself. Return deposits and refunds, Return a security deposit from the booking in the manualNew in 1.25

Partial return with itemized costs

You keep back part of the deposit. Each cost gets its own line and its own tax rate. Return deposits and refunds, Partial return with itemized costs in the manualNew in 1.25

Settle an open balance out of the deposit

An amount that is still owed is settled out of the deposit before the rest goes back. Return deposits and refunds, Settle an open balance out of the deposit in the manual

Refund an overpayment

Money that was paid too much is refunded from the booking. Return deposits and refunds, Refund an overpayment in the manual

Cancellation settlement with a cancellation fee

A cancellation is settled with the fee kept back and the rest refunded. Return deposits and refunds, Cancellation settlement with a cancellation fee in the manual

Internal note on a refund

A refund carries an internal note that says why it was made. Return deposits and refunds, Internal note on a refund in the manual

Revoke open payment links

A payment link that is still open is revoked. Return deposits and refunds, Revoke open payment links in the manual

Refund permission per role

Only the roles you allow can make a refund. Return deposits and refunds, Refund permission per role in the manual

End-of-day wrap-up list

The wrap-up list gathers the finished bookings that still need something. Booking wrap-up, End-of-day wrap-up list in the manualNew in 1.25

Return deposits in batch

The deposits of several bookings are returned in one go. Booking wrap-up, Return deposits in batch in the manualNew in 1.25

Wrap-up counter on the dashboard

The dashboard shows how many bookings are still waiting to be wrapped up. Booking wrap-up, Wrap-up counter on the dashboard in the manual

Refund progress tracking

A refund shows as processing until the payment provider confirms it. Booking wrap-up, Refund progress tracking in the manual

Finance tab per booking

Every booking has a finance tab with its payments, costs and refunds. Manage booking finances, Finance tab per booking in the manual

Payment status at a glance

The booking says what has been paid and what is still open. Manage booking finances, Payment status at a glance in the manual

Add a discount to a booking

A discount is added to a booking after it has been made. Manage booking finances, Add a discount to a booking in the manual

Add extra costs with tax

An extra cost is added to a booking with its own tax rate. Manage booking finances, Add extra costs with tax in the manual

Cost and discount presets

The costs and discounts you use often are saved as presets. Presets, Cost and discount presets in the manual

Reorder and edit presets safely

Presets are reordered and edited without changing the bookings that already use them. Presets, Reorder and edit presets safely in the manual

Percentage-based charges and discounts

A charge or a discount is a percentage instead of a fixed amount. Release notes, Percentage-based charges and discounts in the manualNew in 1.21

Manual discounts as negative costs

A discount you enter is recorded as a negative cost line. Release notes, Manual discounts as negative costs in the manual

You manage your boat types and each boat on its own. The fleet view shows what every boat is doing right now.

Boat models and individual boats

A boat model is what the customer books; the individual boats are the hulls you hand over. Manage boats, Boat models and individual boats in the manual

Boat photos, descriptions and specifications

A boat model carries photos, a description and its specifications. Manage boats, Boat photos, descriptions and specifications in the manual

Boat categories

Boat models are grouped in categories. Manage boats, Boat categories in the manual

Cap how many boats of a model book at once

You set how many boats of one model can be booked at the same time. Manage boats, Cap how many boats of a model book at once in the manual

Boat models with active bookings cannot be removed

A boat model with active bookings cannot be removed. Manage boats, Boat models with active bookings cannot be removed in the manual

Take a boat out of service for maintenance

A boat is taken out of service for maintenance and stops being bookable. Assign boats to docks, Take a boat out of service for maintenance in the manual

Fleet status board

The fleet view shows what every boat is doing right now. Fleet view, Fleet status board in the manual

Overdue return alerts

The fleet view marks the boats that are back later than agreed. Fleet view, Overdue return alerts in the manual

Filter the fleet by location or boat type

The fleet view narrows down to one location or one boat type. Fleet view, Filter the fleet by location or boat type in the manual

Check-in and boat handout

Check-in walks staff through handing the boat to the customer. Boat handout process, Check-in and boat handout in the manual

Assign the boat at handout

The individual boat is picked at handout, shortly before departure, instead of when the booking is made. Boat handout process, Assign the boat at handout in the manual

Swap the boat mid-trip

A rental that is under way is moved to another boat. Boat handout process, Swap the boat mid-trip in the manual

Pause a running rental

A rental on a boat you start remotely is paused and picked up again, and the pause counts as rental time. Boat handout process, Pause a running rental in the manual

Trip history per booking

A booking keeps the history of the trip that was made on it. Boat handout process, Trip history per booking in the manual

Visual card grids for add-ons, docks and boat models

Add-ons, docks and boat models are shown as cards with their photo. Release notes, Visual card grids for add-ons, docks and boat models in the manualNew in 1.22

Boats your customers start by phone, and that log their own trips.

Customers start the boat from their phone

A customer starts the boat from their phone at the time their booking begins. Connect boats, Customers start the boat from their phone in the manual

Remote control and live fleet status

From the dashboard you start and stop connected boats and see which are out and which are late. Connect boats, Remote control and live fleet status in the manual

Automatic trip registration

A connected boat registers its own trip, so the times come in without anyone typing them. Connect boats, Automatic trip registration in the manual

Sentinel Marine: automatic engine lock and unlock

Sentinel Marine locks and unlocks the engine for the booking. Connect boats, Sentinel Marine: automatic engine lock and unlock in the manual

Qondor: engine release

Qondor releases the engine for the booking. Connect boats, Qondor: engine release in the manual

SMS-Relay: basic remote start and stop

SMS-Relay starts and stops the engine by text message, without GPS. Connect boats, SMS-Relay: basic remote start and stop in the manual

Remote engine start and stop

The engine of a connected boat is started and stopped from the fleet view. Fleet view, Remote engine start and stop in the manual

Customers run their own trip from their phone

A customer starts and ends their own trip from their phone, without staff at the dock. Boat handout process, Customers run their own trip from their phone in the manual

Connected fleet hardware as an option

You get the hardware module separately from the partner, one per boat. The software is in both plans. Choose the best plan, Connected fleet hardware as an option in the manual

Signed at home or at the dock, prefilled with what you already know.

Digital waivers and rental contracts

Customers sign waivers and rental contracts in WaiverForever, on your own account, at home or at the dock. You pay WaiverForever for that account. Set up waivers, Digital waivers and rental contracts in the manual

Waivers arrive prefilled

A waiver arrives with the booking and customer details already filled in. Set up waivers, Waivers arrive prefilled in the manual

Choose who has to sign

You set who has to sign: the person who booked, or every passenger. Set up waivers, Choose who has to sign in the manual

Different documents per location and boat type

Each rental or trip asks for its own document. Set up waivers, Different documents per location and boat type in the manual

Passengers sign their own waiver

Each passenger signs their own waiver on their own device. Work with waivers and contracts, Passengers sign their own waiver in the manual

Signature status per booking

The booking shows which signatures are in and which are missing. Work with waivers and contracts, Signature status per booking in the manual

Filter for unsigned documents

The booking list narrows down to the bookings with a document still unsigned. Work with waivers and contracts, Filter for unsigned documents in the manual

Sign at the dock by QR code

A QR code at the dock opens the waiver for a customer who did not sign at home. Work with waivers and contracts, Sign at the dock by QR code in the manual

Waiver exemption for regulars

A customer type is exempt from signing a waiver. Manage customer types, Waiver exemption for regulars in the manual

Waivers ready the moment a booking is confirmed

The waiver is ready to sign as soon as the booking is confirmed. Release notes, Waivers ready the moment a booking is confirmed in the manualNew in 1.22

One waiver across several dock and boat combinations

One waiver covers several rentals and trips. Release notes, One waiver across several dock and boat combinations in the manual

Every email and text Let's Book sends, tracked to delivery.

Automated emails around every booking

Emails go out on their own when a booking is made, changed or canceled, and the day after the trip. Edit customer notifications, Automated emails around every booking in the manual

QR code in the booking email

The booking email can carry a QR code that opens the booking, so your staff scan it at the dock. Edit customer notifications, QR code in the booking email in the manual

Email builder with booking data, buttons and blocks

The email builder puts booking data, buttons and blocks into the message. Edit customer notifications, Email builder with booking data, buttons and blocks in the manual

Change email that shows what changed

When a booking changes, the email tells the customer what changed. Edit customer notifications, Change email that shows what changed in the manual

Win-back email after 50 weeks

A win-back email goes to customers who have not booked for fifty weeks. Edit customer notifications, Win-back email after 50 weeks in the manual

Follow-up email a day after the trip

A follow-up email goes out one day after the trip ends. Edit customer notifications, Follow-up email a day after the trip in the manual

SMS reminders before departure

A text message reminds the guest before departure. Edit customer notifications, SMS reminders before departure in the manual

Log of every message sent, with resend

Every message that went out is logged and can be sent again. Edit customer notifications, Log of every message sent, with resend in the manual

Editable email content with buttons

The content of an email is edited in the dashboard, buttons included. Automate aftersales and loyalty, Editable email content with buttons in the manual

Multiple notification flows

Different bookings follow different flows of messages. Automate aftersales and loyalty, Multiple notification flows in the manual

Delivery log for every message

The delivery log says when a message was sent and what happened to it. Booking notifications, Delivery log for every message in the manual

Delivery statuses and failure alerts

A message that does not arrive shows its status and raises an alert. Booking notifications, Delivery statuses and failure alerts in the manual

Resend with a corrected address

A message that bounced is sent again to a corrected address. Booking notifications, Resend with a corrected address in the manual

Scheduled messages visible up front

The messages that are still to go out are visible before they are sent. Booking notifications, Scheduled messages visible up front in the manual

Text messages to customers

Text messages go to the customer next to the emails. Booking notifications, Text messages to customers in the manual

Translated emails, texts and price lines

Emails, text messages and price lines are translated per language. Texts and translations, Translated emails, texts and price lines in the manual

Variables, plurals and locale-aware dates

A translation handles variables, plurals and dates in the format of the language. Advanced translations, Variables, plurals and locale-aware dates in the manual

Preferred language per customer

A customer record holds the language that customer is written to in. Add a customer, Preferred language per customer in the manual

24-hour trip reminder email

A reminder email goes out a day before the trip. Release notes, 24-hour trip reminder email in the manual

Add-to-calendar in confirmation emails

The confirmation email has a button that puts the trip in a calendar. Release notes, Add-to-calendar in confirmation emails in the manual

Fully customizable customer emails

You can rewrite every email your customers get, from top to bottom. Release notes, Fully customizable customer emails in the manual

Slot names on booking confirmations

The confirmation names the slot the customer booked. Release notes, Slot names on booking confirmations in the manual

Separate address for technical notifications

Technical notifications are sent to an address of their own. Release notes, Separate address for technical notifications in the manualNew in 1.24

Clubs, corporate accounts and regulars, with their own rules, rates and rights.

Customer types with their own rules

A customer type gathers the customers who book under the same rules. Manage customer types, Customer types with their own rules in the manual

Color per customer type

A customer type has its own color in the dashboard. Manage customer types, Color per customer type in the manual

Different prices per customer type

A customer type books at prices of its own. Manage customer types, Different prices per customer type in the manual

Book without paying up front

A customer type books without paying up front. You choose whether the balance stays open to collect later, or the booking counts as paid because you invoice it yourself. Manage customer types, Book without paying up front in the manual

Booking rules per customer type

Booking rules are set per customer type. Booking and cancellation rules, Booking rules per customer type in the manual

Usage limits per customer type

A customer type can be capped at hours per month, a number of future bookings and how far ahead it books. Booking and cancellation rules, Usage limits per customer type in the manual

Custom booking conditions with expressions

A booking condition is written as an expression when the standard rules are not enough. Booking and cancellation rules, Custom booking conditions with expressions in the manual

Cancellation policy per customer type

A customer type has its own cancellation policy. Booking and cancellation rules, Cancellation policy per customer type in the manual

Customers cancel online themselves

A customer of a type you allow cancels online, within the notice you set, and reads your cancellation message first. Booking and cancellation rules, Customers cancel online themselves in the manual

Rule changes do not disturb existing bookings

A change to the booking rules counts for new bookings; bookings already made are not checked again. Booking and cancellation rules, Rule changes do not disturb existing bookings in the manual

Custom booking rules in a formula editor

Booking rules are written in a formula editor. Custom booking conditions, Custom booking rules in a formula editor in the manual

Rules that count a customer's other bookings

A rule looks at the other bookings a customer already has. Custom booking conditions, Rules that count a customer's other bookings in the manual

Rule builder where every condition must pass

A booking goes through only when every condition in the list passes. When one of two is enough, you put both in one custom condition. Offer memberships or subscriptions, Rule builder where every condition must pass in the manual

Customer accounts

A customer can have an account of their own. Customers, Customer accounts in the manual

Members-only booking links

A booking link is made for members only. Advanced integration, Members-only booking links in the manual

Customer records

Every customer has a record with their details. Add a customer, Customer records in the manual

Internal notes on a customer

An internal note on a customer is for your team only. Add a customer, Internal notes on a customer in the manual

Customer booking history

The customer record shows every booking that customer made. View customer history, Customer booking history in the manual

One-click GDPR anonymization

You anonymize a customer's personal details in one action, as the GDPR asks. Anonymize customers, One-click GDPR anonymization in the manual

Anonymizing closes the customer's account

Anonymizing a customer closes their account. Anonymize customers, Anonymizing closes the customer's account in the manual

Answers deleted after the trip

Answers to checkout questions are deleted after the trip. Questions in the booking form, Answers deleted after the trip in the manual

Your own booking form on a partner's site, with the rate you set for them and a link you can track.

Partner and referral booking links with tracking

A partner books through a link of their own, and the bookings are counted against it. Partner bookings, Partner and referral booking links with tracking in the manual

Partner-specific rates

A partner books at the rates you set for them. Partner bookings, Partner-specific rates in the manual

Assign a partner to a booking you take by phone

A booking you take by phone is put on a partner's name. Partner bookings, Assign a partner to a booking you take by phone in the manual

Filter and export bookings by partner

Bookings are filtered by partner and exported in that filter. Partner bookings, Filter and export bookings by partner in the manual

Partner codes in booking emails

A booking email carries the code of the partner the booking came through. Release notes, Partner codes in booking emails in the manual

More than one dock, sometimes more than one country, on one planning.

Multiple pickup locations (docks)

A company runs more than one dock, each with its own boats, rentals and trips. Manage docks, Multiple pickup locations (docks) in the manual

Each dock has its own time zone

A dock keeps its own time zone, so its times are local times. Manage docks, Each dock has its own time zone in the manual

Contact details per location

Each dock has its own address and contact details. Manage docks, Contact details per location in the manual

See which boats are at a dock, now and later

You see which boats are at a dock today and which will be there later. Manage docks, See which boats are at a dock, now and later in the manual

Dock ID for integrations

Each dock has an ID that other systems use to name it. Manage docks, Dock ID for integrations in the manual

Assign a whole boat model to a dock in one go

Every boat of one model moves to a dock in a single action. Assign boats to docks, Assign a whole boat model to a dock in one go in the manual

Boat placement timeline

A timeline shows where each boat has been and where it will be. Assign boats to docks, Boat placement timeline in the manual

Schedule a boat move between locations

A move of a boat to another dock is planned ahead of time. Assign boats to docks, Schedule a boat move between locations in the manual

Each location keeps its own local time

Opening hours are kept in the local time of the location. Change opening hours, Each location keeps its own local time in the manual

Multi-timezone docks

Docks in different time zones run on one planning. Release notes, Multi-timezone docks in the manual

Access per location

A team member is given access to one location only. Invite team members, Access per location in the manual

Included on both plans and documented. Webhooks are signed, so you can check they come from Let's Book.

Public REST API

The public REST API reads and writes bookings, and reads boats, availability and blockout periods. Public API, Public REST API in the manual

One API key across several companies

One API key reaches several companies. Public API, One API key across several companies in the manual

Webhooks with signature verification and retries

A webhook is signed so you can verify it, and is sent again when your system is down. Webhooks, Webhooks with signature verification and retries in the manual

Pick which webhook events you receive

You choose which events a webhook sends. Webhooks, Pick which webhook events you receive in the manual

Google Analytics 4 and Tag Manager tracking

The booking form reports to Google Analytics 4 and Google Tag Manager. Connect Google Analytics, Google Analytics 4 and Tag Manager tracking in the manual

Full API access on every plan

The API is part of every plan. Choose the best plan, Full API access on every plan in the manual

Works with Zapier, Make and n8n

The API and webhooks work with Zapier, Make and n8n. Release notes, Works with Zapier, Make and n8n in the manual

Wix integration

Let's Book connects to a website built in Wix. Release notes, Wix integration in the manual

Blockout periods in the API

Your own planning tool reads which docks and boat models are blocked and for how many boats, and gets a webhook when a block is added, changed or removed. API reference: blockout periods, Blockout periods in the API in the manualNew in 1.25

A dock host who hands over boats and cannot see the revenue.

Invite team members by email

A team member is invited by email. Invite team members, Invite team members by email in the manual

Track, resend or cancel invitations

You see which invitations are still open, and you can send one again or cancel it. Invite team members, Track, resend or cancel invitations in the manual

Built-in roles for a rental team

Four built-in roles cover the jobs in a rental team: administrator, operations manager, planner and dock host. Roles and permissions, Built-in roles for a rental team in the manual

Custom roles with detailed permissions

A role of your own is built from single permissions. Roles and permissions, Custom roles with detailed permissions in the manual

Role hierarchy

Roles sit in a hierarchy, so nobody can give a colleague a role above their own. Roles and permissions, Role hierarchy in the manual

Refund permission per role

Only the roles you allow can make a refund. Return deposits and refunds, Refund permission per role in the manual

Flagging follows the notes permission

A role that may add booking notes may also flag and unflag a booking. Release notes, Flagging follows the notes permission in the manualNew in 1.22

The dashboard in your own language

Every user picks the language of the dashboard: English (US or UK), Dutch, French, German or Spanish. Release notes, The dashboard in your own language in the manual

What both plans include, how you start, what happens if you leave.

Every feature in both plans

Both plans hold every feature on this page. Choose the best plan, Every feature in both plans in the manual

Unlimited bookings, payments and users

There is no cap on the number of bookings, payments or users. Choose the best plan, Unlimited bookings, payments and users in the manual

Free onboarding and setup by the team

We set up your account with you and help you import the bookings you already have, for free. Choose the best plan, Free onboarding and setup by the team in the manual

SMS notifications to customers

You can text your customers on both plans, at about $0.12 a text. Email is included. Choose the best plan, SMS notifications to customers in the manual

Custom pricing for clubs

Clubs get a price worked out with them. A second dock costs nothing extra on either plan. Choose the best plan, Custom pricing for clubs in the manual

Monthly subscription and booking-fee invoices

Two invoices come every month: one for the subscription, one for the booking fees. Billing starts when you go live. Billing, Monthly subscription and booking-fee invoices in the manual

Cancel monthly

The subscription runs by the month, so you can cancel any month. You're not tied to a season. Change or cancel your subscription, Cancel monthly in the manual

Your data stays for 90 days after you cancel

After you cancel, your data stays for ninety days and comes back if you start again. After that it's deleted for good, so export your bookings to Excel first. Change or cancel your subscription, Your data stays for 90 days after you cancel in the manual

Guided onboarding dashboard

A guided dashboard walks you through the steps of setting up. Ten step setup guide, Guided onboarding dashboard in the manual

Company details, default language, currency and legal links

Your company details, default language, currency and legal links are set in one place. Ten step setup guide, Company details, default language, currency and legal links in the manual

Test everything before you switch to live

You test the whole flow before real bookings come in. Tips before going live, Test everything before you switch to live in the manual

Demo mode

Demo mode lets you look around the dashboard without working on real bookings. Release notes, Demo mode in the manual

Archive the periods of a rental or trip

A period of a rental or trip is archived once the season is over. Release notes, Archive the periods of a rental or trip in the manual

Two-factor authentication

A user can turn on two-factor authentication, with a code by text message. Release notes, Two-factor authentication in the manual

Background job queue with retries

Work that runs in the background is retried when it fails. Release notes, Background job queue with retries in the manual

Public status page

A public status page says whether Let's Book is up. Day-to-day guides, Public status page in the manual

Support chat in the dashboard

You reach support from a chat inside the dashboard. Somebody who has worked a dock answers within a business day. Day-to-day guides, Support chat in the dashboard in the manual

AI search in the help center

The help center has a search that answers your question in words. Release notes, AI search in the help center in the manual